Frequently Asked Questions

Are you going to make me get rid of everything?

Absolutely not. You stay in control of what stays and what goes — always. Our job is to support you, not pressure you. We’ll guide you through the decision-making, offer practical advice, and help you find homes for what you want to keep. If you’re unsure about something, we’ll talk it through together. Nothing gets thrown away without your say-so.

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What exactly do I get in a 20-hour session?

Two organisers. Five hours each day, over two days. We work as a team to sort as much as possible — properly. You don’t just get advice or guidance — we do the physical work, set up systems, label everything, and take donations away.

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Do I have to clean up before you come?

No. Please don’t. We need to see the real situation to help properly — no judgement, no pretending.

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What kinds of spaces can you help with?

Anything from bedrooms and pantries to garages and sheds. Every home is different — we focus where you need it most.

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Will I need to be involved during the whole session?

Not constantly — but yes, we’ll need your input at a few key points. You don’t have to do the work with us, but we do need you nearby to make decisions as we go. Once we know what’s staying and what’s going, we take over and make it happen.

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What if I need more than 20 hours?

This package creates big momentum. If more help is needed, we’ll give you clear recommendations and can book additional sessions as needed.

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Do I need to buy containers or labels first?

Nope. We bring a selection of containers and labels. If we use any, they’re charged at cost — no markup, no pressure.

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